Shop Assistant Tangerang
Tangerang · Contract · Sales
About the team
You’ll be part of our Store Team, under the Downstream team within Operations. You’ll report to the Store Supervisor in Tangerang, who works with our Store Leader based in Bandung.
We currently have 4 stores across Indonesia, Tangerang, two in Bandung, and one in Malang. Our store teams share a love for fashion, good energy, and meeting new people.
About the role
As a Shop Assistant, you’ll be one of the faces of Insurgent Club and one of the people shaping how customers experience our brand in-store.
You’ll keep the store running smoothly, help customers find what they’re looking for, and make sure they leave with a product they actually want. You’ll also work with the team to hit monthly sales targets and stay on top of what’s happening on the floor, from fast-moving products to slow movers and deadstock.
What you'll do
- Customer Experience: Welcome customers, understand what they need, and provide helpful product and styling recommendations.
- Sales: Handle transactions accurately and work with the team to achieve monthly sales targets.
- Store Operations: Keep the store clean, organized, well-stocked, and ready for customers.
- Inventory: Manage stock opname, stock movement, receiving, and keep track of fast-moving, slow-moving, and deadstock items.
- Team & Problem Solving: Support daily operations, handle customer concerns professionally, and work closely with the store team.
What we're looking for
- Good communication and comfortable interacting with different kinds of people.
- Strong ownership: you see something that needs to be done, you handle it.
- Organized & reliable: especially with products, inventory, and transactions.
- Team player who can also work independently and stay calm when things get busy.
- Good attitude & initiative: willing to learn, take responsibility, and get things done. Interest in streetwear, fashion, music, or culture is a plus.